As many of my friends and Twitter followers know, I rushed out to buy the Motorola Droid—the new Android phone that works on the Verizon Wireless network—on the morning it was released. I love the phone, and planned that day to write a review of it.
This phone is so popular, and was covered so much in the press, however, that writing a full review won’t add much to the conversation. Therefore, instead of writing a full review, I’m going to say that, overall, I love this phone, and if you are a die-hard Verizon customer who wants a smartphone, you should buy it. That said, it isn’t perfect. Here are my observations and criticisms about the phone.

Motorola Droid
The Body and Physical Appearance
This phone is a heavy, black brick, with very masculine styling. I don’t mind the heft, but this isn’t a friendly looking device. The design is divisive: you either love it or hate it. Overall, I like it.
The only thing I don’t like about the phone’s body is the battery door, which slides off too easily. It has fallen off several times when I’ve taken the phone out of my pocket, which is embarrassing and annoying. Luckily, the battery doesn’t fall out. My recommendation: don’t ever open the battery door if you don’t have to.
Another gripe is that screen rotation doesn’t work as well as the iPhone’s. When I leave the phone on my desktop and wake it up from sleep, it often switches to landscape orientation for no reason. Also, perhaps because the phone has a slide-out keyboard, the landscape orientation is fixed to one direction. It would be nice to be able to flip the phone the other way when watching videos, to move the headphone jack to the other side.
The physical keyboard, with its flat, cramped keys, is actually not as bad as I thought it would be. I find myself switching between it and the virtual keyboard quite often. It is nice to be able to type without obscuring the screen.
The Screen
The screen resolution, which is about twice that of my iPod Touch, is fantastic. Text looks crisp and readable, even at tiny point sizes. Video looks sharp and vivid. A month ago, I thought the iPod’s screen was gorgeous. Now it looks woefully dated to me, with its massive pixels and noticeable screen door effect.
With a screen this nice, I certainly don’t want to scratch it. I don’t know if it is prone to scratching from keys and coins in my pocket, so I purchased screen protectors at the Verizon Wireless store. I have to say that those screen protectors are not good quality. They attract dust when you put them on, and are prone to bubbling and peeling far more than screen protectors I’ve used in the past on my iPod Touch and (long ago) Handspring Visor. I replaced my screen protector twice in the first two weeks.
Video Playback and Audio Sync Problems
Video playback looks gorgeous on this device, thanks to the high-resolution screen. It easily bests the iPhone/iPod Touch’s screen. I like sideloading videos onto the phone better than having to import videos and tag them in iTunes before syncing. That said, I do not use this phone to play videos. The reason: audio/video sync is terrible. HandBrake-encoded videos that encoded for the iPhone/iPod Touch look fantastic on the screen, but the audio lags so much that lips are out of sync. I’ve tried tweaking the HandBrake encoding settings a dozen times, but nothing has worked well thus far, and it shouldn’t be this difficult. (As I am writing this article, I discovered another Droid owner’s Handbrake recommendations. I will try these out as soon as I can.)
Also, it is not obvious that the pre-installed Gallery app is also a video player. I had to search for a decent front-end in the app store, which is not user-friendly.
Audio Playback
The phone works fine as an audio player. It plays more formats than the iPod, and there are some nice media player apps that you can download for free, such as TuneWiki and Meridian. I prefer the latter app.
By the way, the audio/video apps all act as front-ends that simply expose the underlying operating system’s playback capabilities. All the apps I’ve tried are more primative, in terms of design, companed to the the iPhone/iPod Touch’s built-in media capabilities.
Camera
The camera is slow to start and doesn’t autofocus properly sometimes. This is a known bug that Motorola will fix with a software updated, which will be pushed to users in a couple weeks. The video capabilities are nice, and work very well for casual use.
Android Platform Growing Pains
The Android platform is powerful and flexible, but feels a little rough around the edges. Out of the box, it isn’t obvious how to play media files, how to customize the home screen, or how to load files onto the device. The user experience isn’t meticulously controlled, as it is with Apple’s products, which takes some getting used to. If you are not prone to treating a phone as a miniature PC, which needs to be set up and customized, you will find this phone frustrating for the first few weeks.
The application experience is good on this phone. The Android app store offers enough variety and quality for almost any user, in my opinion. I’ve found quality apps to do just about anything I wanted to do. Twidroid, for example, is a great Twitter/Identica client. The Facebook app is not as slick and feature-packed as the iPhone/iPod Touch version. Google’s Listen is a great, free podcatching application, which offers functionality I haven’t seen in the iPhone universe. Locale shows you what restaurants, stores, gas stations, and so on are nearby, wherever you are. Google’s built-in navigation application is outstanding as well. Third party apps can run in the background, and plug into the common notification system, which helps make for a uniform experience.
Another sign of growing pains, or of an open platform, is that the apps I downloaded are updated very frequently; I have updates to download almost every day. Updates are easy to download and install, but there is no way to update all of your apps with one command, as there is on the iPhone. Overall, I’ve never had a problem updating applications, but if you dislike being on the leading edge of mobile platforms, you might have reservations about all the update notifications.
Locale Compatibility
The very cool Locale app does not update its geographic location properly with this phone. I’m not sure if this is a problem with Locale, or with the Droid phone itself. It would be awesome if the phone really were location-aware all the time.
Phone Calls
It’s easy to forget that this device, which is basically a palmtop computer, is also a phone. I think the sound quality is great, and I like the integration of the address book with Facebook, Gmail, and Google Contacts.